FAQ

On this page, you will find the most commonly asked question and answers.

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EXCEPTED PAYMENTS

What payment methods can I pay with?
you can pay with ALL MAJOR DEBIT/CREDIT CARDS or cash. We use Clover and wave to process our invoices

PREPAYMENTS

ARE PREPAYMENTS REQUIRED FOR WORK TO BEGIN?
PREPAYMENTS ARE REQUIRED FOR JOBS ($180 OR MORE). Prepayments Are  50% UPFRONT AND THE balance is due UPON COMPLETION OF WORK.

INSURANCE AND GUARANTEE POLICY

ARE YOU INSURED?
YES, ALL ASSOCIATES ARE BACKGROUND CHECKED AND INSURED, AND YOU CAN REQUEST PROOF BY FILLING OUT A REQUEST FORM.
WHAT ARE THE TERMS OF YOUR GUARANTEE?
Small Task will repair, free of charge, defects in workmanship performed under contract for 90 days. This guarantee is for labor only, and does not apply to material failure, normal wear and tear, acts of God, or a change in the Customer’s mind.

REFUNDS AND CANCELLATIONS

DO YOU OFFER REFUNDS?
YES, IN SOME SITUATIONS REFUNDS ARE GRANTED.
ALL PURCHASES ARE FINAL – REFUNDS FOR WORK, PERFORMED OR NOT, WILL BE HANDLED AT OUR DISCRETION ON AN INDIVIDUAL BASIS.
DO YOU CHARGE A CANCELLATION FEE?
WE DO NOT CHARGE A CANCELLATION FEE. YOU CAN CANCEL YOUR APPOINTMENT ANYTIME, BUT WE ASK THAT YOU RESCHEDULE OR CANCEL YOUR APPOINTMENT/S WITHIN 8 HOURS OF YOUR SCHEDULED APPOINTMENT.

COMMUNICATION

HOW DO I LEAVE YOU A REVIEW on this website or home advisor, yelp, google etc.
To leave us a review on this website (you must have an account and be logged in), You can leave a review on this website by going to the bottom of our review page. For other platforms, you can ask us to send you a review request
how do I GET A PRICE QUOTE OR SCHEDULE AN APPOINTMENT?
you can get a price quote by going to our Get A Free Price Quote page or CALL OR TEXT US.

HANDYMAN SERVICES WE DO NOT PROVIDE

DO YOU PROVIDE MINOR ELECTRICAL OR PLUMBING SERVICES?
NO, AT THIS TIME WE DO NOT OFFER ELECTRICAL OR PLUMBING SERVICES.
IF A CEILING IS HIGHER THAN 12 FEET TALL, ARE YOU ABLE TO PAINT THEM?
YES, BUT IF YOUR CEILINGS ARE HIGHER THEN 12FEET TALL, WE MUST COME OUT AND VIEW THE JOB BEFORE WE CAN GIVE YOU A PRICE QUOTE.
FOR MORE INFORMATION ON THE TYPE OF SERVICES WE OFFER VIEW THE HANDYMAN PAGE

DO YOU STILL NEED MORE HELP? CONTACT US ☎