FAQ

On this page, you will find the most commonly asked question and answers.

Payments

  • Question: What type of payments are excepted?
  • Answer: We accept debit/credit card, check and cash. Invoicing and online payments are available in certain situations.
  • Question: When am I required to make a payment?
  • Answer: If the total charge is 300$ or more, you pay the handyman 50% upfront and the remaining 50% will be due after the work is complete. If the total charge is $299 or less you pay after the work is complete.
  • Question: Do you accept cashier’s checks or money orders?
  • Answer: No, at this time we do not accept cashier’s checks or money orders.
    pricing

Down Payments

  • Question: Are down payments required for work to begin?
  • Answer: Down payments are required for jobs ($300 or more). Typically down payments are 30% – 50% upfront and the rest upon completion of work.

Prepayment

  • Question: Why are prepayments required?
  • Answer: Prepayment is required if the customer is not present for the job. (Note: For jobs larger than $1,000 – If prepayment is required $100% will be paid upfront)
    .

Insurance Information

  • Question: Are you insured?
  • Answer: Yes, All Associates Are Background Checked And Insured
  • Question: How do I get proof of your insurance?
  • Answer: You can request proof of our insurance by filling out a request form.

Guarantee Policy

  • Question: Do you have a warranty/guarantee?
  • Answer: Yes, we have a six-month guarantee.
  • Question: What are the terms of your guarantee?
  • Answer: We will repair, free of charge, defects in workmanship performed under contract for six months. (For more information on our guarantee policy view our 6-month satisfaction guarantee page)

Cancellation Fee

  • Question: How much is your cancellation fee?
  • Answer: Our cancellation fee is $20 and it only applies if a person cancels within 8 hours of your appointment (you can view the refunds & cancellations page for more information)
  • Question: Can I cancel my appointment with out being charged the cancellation fee?
  • Answer: Yes, you can cancel your appointment anytime within 8 hours of your scheduled appointment. (you will be charged a cancellation fee ($20) if you cancel within 8 hours of your appointment.)

Refunds

  • Question: How soon should I expect my refund?
  • Answer: If granted please allow up to 2 weeks (14 Business Days) for refunds to be processed.
  • Question: How do I start/get a refund?
  • Answer: Use the request form (select refund request) and leave a message regarding your refund – reason, location, project

Same Day Service

  • Question: How much dose same day service cost?
  • Answer: It cost a minimum of $75 or the quoted price.
  • Question: Do you offer same day service for painting?
  • Answer: Unfortunately, at this time we only offer next day service for painting.

Emergency Repairs

Emergency repairs are different than same-day services because, we will schedule your appointment for the same day, depending on our availability. For emergency repairs (during business hours) were available within 1-5 hours.

  • Question: How much does Emergency repairs cost?
  • Answer: It cost a minimum of $150 or the quoted price.

Handyman Services

For more information on the type of services we offer view the handyman page

  • Question: Do you provide minor electrical or plumbing services?
  • Answer: No, at this time we do not offer electrical or plumbing services.

Painting

Basic Painting Jobs: Painting a room/office could take up to 2 days, but typically it takes 1 day.

  • Question: If a ceiling is higher than 12 feet tall, are you able to paint them?
  • Answer: Yes, but If your ceilings are higher then 12feet tall, we must come out and view the job before we can give you a price quote.
Communication

Appointments

  • Question: What is the best way to schedule an appointment?
  • Answer: The best way to schedule an appointment is by clicking here. The fastest way to get an appointment is to call or email us.

Price Quote

  • Question: What is the fastest way to get a price quote?
  • Answer: Calling, texting, or emailing us is the fastest option. If you do not need an immediate reply you can email us. Click here to get a quote

Reviews

  • Question: How do I leave you a review?
  • Answer: You can leave us a review by going to the reviews page.

Ask Us A Question!

If your question was not answered, please fill out the form below and we will do our best to answer your question.

Your Name (required)

Your Email (required)

Subject

Your Message

Customer Support

Payments, Questions, Or Other Issues