FAQ

On this page, you will find the most commonly asked question and answers.

Payments And Pricing

• Payments
• Down Payments
• Prepayment
• Pricing

Policies

• Insurance Information
• Guarantee Policy
• Cancellation Fee
• Refunds

On-Demand And Handyman Services

• Same/Next Day Service
• Emergency Repairs
• Handyman Services
• Painting

Communication

• Appointments
• Price Quote
• Reviews

Payments

• Question: What type of payments are excepted?
• Answer: We accept debit/credit card, check and cash. Invoicing and online payments are available in certain situations.

• Question: When am I required to make a payment?
• Answer: If the total charge is 300$ or more, you pay the handyman 50% upfront and the remaining 50% will be due after the work is complete. If the total charge is $299 or less you pay after the work is complete.

• Question: Do you accept cashier’s checks or money orders?
• Answer: No, at this time we do not accept cashier’s checks or money orders.
  pricing

Down Payments

• Question: Are down payments required for work to begin?
• Answer: Down payments are required for jobs ($300 or more). Typically down payments are 30% – 50% upfront and the rest upon completion of work.

Prepayment

• Question: Why are prepayments required?
• Answer: Prepayment is required if the customer is not present for the job. (Note: For jobs larger than $1,000 – If prepayment is required $100% will be paid upfront)
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Insurance Information

• Question: Are you insured?
• Answer: Yes, All Associates Are Background Checked And Insured

• Question: How do I get proof of your insurance?
• Answer: You can request proof of our insurance by filling out a request form.

Guarantee Policy

• Question: Do you have a warranty/guarantee?
• Answer: Yes, we have a six-month guarantee.

• Question: What are the terms of your guarantee?
• Answer: We will repair, free of charge, defects in workmanship performed under contract for six months. (For more information on our guarantee policy view our 6-month satisfaction guarantee page)

Cancellation Fee

• Question: How much is your cancellation fee?
• Answer: Our cancellation fee is $20 and it only applies if a person cancels within 8 hours of your appointment (you can view the refunds & cancellations page for more information)

• Question: Can I cancel my appointment with out being charged the cancellation fee?
• Answer: Yes, you can cancel your appointment anytime within 8 hours of your scheduled appointment. (you will be charged a cancellation fee ($20) if you cancel within 8 hours of your appointment.)

Refunds

• Question: How soon should I expect my refund?
• Answer: If granted please allow up to 2 weeks (14 Business Days) for refunds to be processed.

• Question: How do I start/get a refund?
• Answer: Use the request form (select refund request) and leave a message regarding your refund – reason, location, project

Same Day Service

• Question: How much dose same day service cost?
• Answer: It cost a minimum of $75 or the quoted price.
• Question: Do you offer same day service for painting?
• Answer: Unfortunately, at this time we only offer next day service for painting.

Emergency Repairs

Emergency repairs are different than same-day services because, we will schedule your appointment for the same day, depending on our availability. For emergency repairs (during business hours) were available within 1-5 hours.

• Question: How much does Emergency repairs cost?
• Answer: It cost a minimum of $150 or the quoted price.

Handyman Services

For more information on the type of services we offer view the handyman page

• Question: Do you provide minor electrical or plumbing services?
• Answer: No, at this time we do not offer electrical or plumbing services.

Painting

Basic Painting Jobs: Painting a room/office could take up to 2 days, but typically it takes 1 day.

• Question: If a ceiling is higher than 12 feet tall, are you able to paint them?
• Answer: Yes, but If your ceilings are higher then 12feet tall, we must come out and view the job before we can give you a price quote.

Communication

Appointments

• Question: What is the best way to schedule an appointment?
• Answer: The best way to schedule an appointment is by clicking here. The fastest way to get an appointment is to call or email us.

Price Quote

• Question: What is the fastest way to get a price quote?
• Answer: Calling, texting, or emailing us is the fastest option. If you do not need an immediate reply you can email us. Click here to get a quote

Reviews

• Question: How do I leave you a review?
• Answer: You can leave us a review by going to the reviews page.

Ask Us A Question!

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