FAQ

On this page, you will find the most commonly asked question and answers.

Ask Us A Question?

What type of payments are excepted?
We all accept all major debit/credit cards, checks and invoicing are available in certain situations.
When should my final payment be made?
Your final payment should be made when the handyman has finished with entire job.
Are down payments required for work to begin?
Down payments are required for jobs ($300 or more). Typically down payments are 30% – 50% upfront and the rest upon completion of work.
How much does Emergency repairs cost?
It cost a minimum of $150 or the quoted price.
Are you insured?
Yes, All Associates Are Background Checked And Insured, and you can request proof by filling out a request form.
What are the terms of your guarantee?
We will repair, free of charge, defects in workmanship performed under contract for six months. For more information on our guarantee policy view our 6-month satisfaction guarantee page
Do you offer refunds?
Yes, in some situations refunds are granted.
All purchases are final – refunds for work, performed or not, will be handled at our discretion on an individual basis.
Do you charge a cancellation fee?
We do not charge a cancellation fee. You can cancel your appointment anytime, but we ask that you reschedule or cancel your appointment/s within 8 hours of your scheduled appointment. (you can view the refunds & cancellations page for more information)
Do you provide minor electrical or plumbing services?
No, at this time we do not offer electrical or plumbing services.
If a ceiling is higher than 12 feet tall, are you able to paint them?
Yes, but If your ceilings are higher then 12feet tall, we must come out and view the job before we can give you a price quote.
For more information on the type of services we offer view the handyman page
What is the fastest way to get a price quote or schedule an appointment?
The fastest way to get a price quote or appointment is to call or text us.
How do I leave you a review?
You can leave us a review by going to the reviews page.

For payments, questions, or other issues related to our work call (800) 568-0278 or send us an email at support@smalltasking.com

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