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Refunds & Cancellations

Refunds

If a refund is granted, please allow up to 2 weeks (14 weeks business days) for the refund to be processed.

All purchases are final. Refunds for work, performed or not, will be handled at our discretion on an individual basis. Refunds are usually granted if over payment occurs or if prepayment is made by the customer but the work was never done.

If irreparable damages occur on our behalf, and the project cannot be fixed. We will determine the best outcome for you and us. The outcome will allow us to start to replace damages. In this situation, we can pay 25%, 50%, or 100% of the repair cost.

We do not always pay for the repair cost, the determination will be handled at our discretion, on an individual basis.

Cancellations

We do not charge a cancellation fee. You can cancel your appointment anytime, but we ask that you reschedule or cancel your appointment/s within 8 hours of your scheduled appointment.

We ask you to notify us within 8 hours of your scheduled appointment to help us minimize last-minute cancellations, so we can continue to provide our on-demand handyman service!

REFUND REQUEST | FAQ

Support

If you feel there is an issue that cannot be resolved between you and the handyman/painter, please call or email us for further assistance.